All bedding, bedding accessories, and furniture items are ordered directly from the manufacturer on a per-customer basis and are considered special order products. Some special order items can take up to 8 weeks for delivery, but we must charge our customer's credit card at the time that the order is placed with us.
Returns and cancellations are subject to a 30% special order restocking fee. To avoid this fee, an order must be cancelled prior to the order being shipped from the manufacturer. All fabric and personalized items are non-returnable, non-exchangeable and cannot be cancelled once the order has been sent to the manufacturer.
All international orders are no returnable and can not be canceled.
If you have any questions about this policy, please contact us via e-mail at customerservice@BabyMania.com or by telephone at 801-852-CUTE(2883).